Privacy Policy

Privacy Policy

Effective Date: 12/18/25

At Wilsonville Pet Supply, we are committed to maintaining the trust and confidence of our visitors. This Privacy Policy outlines how we collect, use, and protect your data.

1. Who We Are

Our website address is: https://wilsonvillepetsupply.com.

2. Personal Data We Collect and Why

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist in spam detection. An anonymized string created from your email address (a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. Upon approval of your comment, your profile picture is visible to the public in the context of your comment.

 

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 

Contact Forms

If you contact us through a form on our website, we collect your name, email address, and any other information you provide to respond to your inquiry.

Privacy Policy & SMS Terms of Service

1. Personal Data We Collect and Why

We collect personal information when you interact with our website, make a purchase, or sign up for our communication programs. This information may include your name, email address, physical address, and phone number. We use this data to respond to your inquiries, provide order updates, send promotional offers, and share pet care reminders.

2. Who We Share Your Data With

We do not sell or rent your personal information. We only share data with trusted service providers necessary to run our business operations (such as processing payments or delivering packages) and as required by law.

3. SMS Privacy Protection (Carrier Compliance)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates.

4. SMS Terms of Service

By opting into SMS from a web form, in-store sign-up, or any other medium, you are agreeing to receive text messages from Wilsonville Pet Supply.

  • Message Types: You can expect to receive conversations, order alerts, promotional offers, and pet care reminders.

  • Frequency: Messaging frequency may vary.

  • Cost: Message and data rates may apply.

  • Opt-Out: To opt out at any time, reply STOP to any message you receive from us.

  • Assistance: For assistance, text HELP or visit our website at wilsonvillepetsupply.com.

For further details, you can view our full privacy policy and terms at https://wilsonvillepetsupply.com/privacy-policy/.

3. Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

4. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

5. Who We Share Your Data With

We do not sell your personal data. We only share data in the following circumstances:

  • Password Resets: If you request a password reset, your IP address will be included in the reset email.

  • Service Providers: We may share data with trusted service providers (such as email delivery services or SMS providers) strictly to perform functions on our behalf. As noted above, SMS opt-in data is never shared for third-party marketing.

6. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

7. What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

8. Where Your Data is Sent

Visitor comments may be checked through an automated spam detection service.

9. Contact Information

For privacy-specific inquiries, please contact us at: Email: [email protected] Address: 8406 SW Main St. #200, Wilsonville OR 97070